PRIVACY POLICY

Last updated August 27, 2026

This privacy notice for Learnyx Inc. ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at https://litzonesports.com, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events
• Download or use our applications on mobile devices or tablets

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. In addition, please review the LitZone Terms of Service. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at connect@learnyx.ai.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
9. HOW LONG DO WE KEEP YOUR INFORMATION?
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
14. PROTECTING STUDENT DATA
15. DO WE MAKE UPDATES TO THIS NOTICE?
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• phone numbers
• email addresses
• debit/credit card numbers
• billing addresses

Sensitive Information

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

• student data
• language preferences
• academic accommodations

Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe Inc. You may find their privacy notice link(s) here:https://stripe.com/privacy.

Social Media Login Data

We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some technical information - such as browser and device characteristics - is collected automatically when you use our Services. We do not collect your location.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as browser and device characteristics, operating system, language preferences, referring URLs, device name, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like every internet service, our servers and our content delivery network (Cloudflare) see your Internet Protocol (IP) address transiently in order to deliver the page or app request, for security, and for rate limiting. We do not use your IP address to work out where you are, and we instruct our analytics provider to discard it on arrival.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as device and application identification numbers, browser type, hardware model, operating system, and system configuration information.
• Location Data. We do not collect your location. The apps do not ask for location permission and do not use GPS, and we do not derive a location from your IP address.

Analytics and session replay

In Short: We use PostHog, a service provider that acts only on our instructions, to understand how the app and website are used and to debug problems. It sees how the app is used, not who you are, and PostHog is never used for advertising. Advertising measurement on this marketing website is separate and is described in Section 6.

Our iOS and Android apps, the browser version of the app, and this website use PostHog for product analytics and for "session replay" - a masked recording of how screens are used. We use this information only to operate, debug, and improve the Services: for example, to find the screen where a child gets stuck or a button that does not work. We do not use PostHog for advertising, to build profiles of children, or to follow children across other companies' apps or websites. On this website, analytics runs only after you accept it in the cookie banner.

What analytics collects:

• An opaque account identifier - a random string, not your name or email - and whether the account is a student, parent, or teacher account.
• An anonymous device identifier that PostHog generates itself, so we can count sessions that happen before anyone logs in.
• Product-interaction events, such as which screens are opened, which features are used, and when the app is opened, backgrounded, installed, or updated.
• Device and app details: operating system and version, app version and build, device model, language, and time zone.
• Session replays. In a replay, every text field, image, and embedded web view is masked before it leaves the device, and screens that show a name, email address, or password are blanked out. Only about one in five sessions is recorded, and recordings are deleted after 30 days.

What analytics never collects:

• Names, usernames, email addresses (including parent email addresses), passwords, dates of birth, or avatars.
• Your location. We instruct PostHog to discard the IP address on arrival, so no location is derived from it.
• Advertising identifiers. We do not use Apple's IDFA or the Android Advertising ID, and the app never shows Apple's App Tracking Transparency prompt because nothing in it tracks you.
• Push notification tokens, console logs, or the contents of network requests.

Inside the LitZone app, we do not track you across other companies' apps or websites, do not use advertising identifiers, and do not sell personal information. Advertising measurement on this marketing website is separate, runs only with your consent, and is described under "Advertising and measurement technologies" in Section 6. For children under 13, this analytics use is limited to "internal operations" under the Children's Online Privacy Protection Act - see "PROTECTING STUDENT DATA" below. PostHog's own privacy notice is at https://posthog.com/privacy.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.
• To provide personalized suggestions. We collect data based on usage of Learnyx software in order to recommend educational content for viewing.
• To determine reading ability and provide texts and assessments of appropriate difficulty. We collect this data in order to ensure that educational content is of an appropriate difficulty.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information:

• Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time by emailing us at connect@learnyx.ai.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
  • Send users information about special offers and discounts on our products and services
  • Analyze how our Services are used so we can improve them to engage and retain users
  • Support our marketing activities
  • Diagnose problems and/or prevent fraudulent activities
  • Understand how our users use our products and services so we can improve user experience
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

Service providers we use. The following companies process data on our behalf, under contract, solely to provide the functions named. They are not permitted to use it for their own purposes, and we do not use any of them for advertising or to build advertising profiles.

• OneSignal - delivers push notifications in the mobile app. Receives a device push token and an opaque account identifier. We do not send it names or email addresses.
• Sentry - crash and error reporting in the mobile app and on this website. Configured not to attach personal information to reports.
• RevenueCat - manages App Store and Google Play subscription entitlements. Receives an opaque account identifier and the purchase record.
• PostHog - product analytics and masked session replay in the iOS and Android apps, the browser version of the app, and this website. PostHog is a processor: it stores this data on our behalf, acts only on our instructions, and may not use it for its own purposes. It receives an opaque account identifier, an anonymous device identifier, product-interaction events, device and app details, and masked replays - never names, email addresses, passwords, or location. See "Analytics and session replay" in Section 1 and PostHog's privacy notice at https://posthog.com/privacy.
• Brevo - sends our transactional email, including parent verification and account deletion confirmations.
• Cloudflare - hosts this website and stores uploaded images.
• Apple and Google - process "Sign in with Apple" and "Sign in with Google" when you choose to sign in that way, and process in-app purchases made through their stores.

Stripe, described under "Payment Data" above, is used on our website and processes subscriptions purchased on the web; subscriptions purchased in the mobile apps are processed by Apple or Google instead.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Advertising and measurement technologies

In Short: Advertising technologies run only on this marketing website, never inside the LitZone app that children use, and only after you accept marketing cookies. Separately, when a parent or teacher creates an account or completes a purchase, our servers report that single conversion to the ad platforms - described under "Server-side conversion reporting" below. Nothing about a child is ever reported.

There is an important split in how we handle this. The LitZone applications used by children contain no advertising SDKs, no advertising cookies, and no advertising identifiers. We do not run advertising technology around children, and we do not build advertising profiles of children.

This marketing website is different. It is aimed at parents, teachers, and other adults, and it is where we measure whether our advertising works. If - and only if - you accept marketing cookies in our cookie banner, this website loads:

• Google Analytics 4 - measures how this website is used, so we can tell which pages help people and which do not. Gated on the "Analytics" category.
• Google Ads - tells us when a visit followed one of our ads, so we can measure and stop wasteful advertising. It sets cookies beginning with _gcl. Gated on the "Marketing and advertising" category.
• Meta Pixel - the same measurement for advertising we run on Facebook and Instagram. It sets cookies including _fbp and _fbc. Gated on the "Marketing and advertising" category.
• Reddit Pixel - measures visits and adult-facing conversion actions after Reddit advertising. It sets the _rdt_uuid cookie. Reddit's automatic email and phone matching is disabled. Gated on the "Marketing and advertising" category.
• Pinterest Tag - measures visits and adult-facing conversion actions after Pinterest advertising. It sets cookies such as _pin_unauth and _epik. We do not send Pinterest any hashed email, phone number, or other enhanced-match identifier. Gated on the "Marketing and advertising" category.

Before you make a choice, these tools are loaded in a consent-denied state or not loaded at all: Google's tag runs with Consent Mode defaults set to denied, the Meta Pixel starts with consent revoked, and the Reddit Pixel and Pinterest Tag are not loaded at all. None writes advertising cookies until you accept. If you later withdraw consent, we revoke or stop tracking with the provider and clear the associated cookies.

Google, Meta, Reddit, and Pinterest act as independent controllers for the advertising data they receive, not merely as our service providers. Sending them this information for advertising measurement is treated as "sharing" for cross-context behavioral advertising under the California Consumer Privacy Act and as "targeted advertising" under several other U.S. state privacy laws. We do not sell personal information for money.

How to opt out:

• Choose "Reject all", or turn off "Marketing and advertising", in our cookie banner. You can reopen it at any time to change your mind.
• Send a Global Privacy Control signal from your browser. Where you are outside a consent-required region, we treat that signal as a refusal automatically.
• Use Google's Ads Settings and Meta's Ad Preferences to control advertising on their own platforms.

Server-side conversion reporting

In addition to the cookie-based tools above, we measure whether our advertising works using server-side conversion reporting. When a parent or teacher creates an account or completes a purchase, our own servers report that single event to the advertising platform. This happens server-to-server: it does not read or set cookies on your device and is therefore not controlled by the cookie banner.

• To Meta (Conversions API) we send: the kind of event (account created, or purchase and its amount), your email address in hashed form, a pseudonymous account identifier, your IP address and browser type where available, and - if your visit followed one of our Facebook or Instagram ads - the ad-click identifier from that ad.
• To Google Ads we send only the ad-click identifier (gclid) and the time and value of the conversion, and only when your visit followed one of our Google ads. We do not send Google your email address.

This never involves children. Server-side reporting is limited to parent and teacher accounts, and our systems refuse to report anything about a student account. The LitZone app itself still contains no advertising technology: if you arrive at the app from one of our ads, the ad-click identifier in the link is stored by us first-party - no advertising script or cookie is involved - and is used only for the adult conversion reporting described here.

To opt out of server-side conversion reporting, email us at connect@learnyx.ai - the cookie banner and Global Privacy Control cover the cookie-based tools above, but not this server-to-server path, so email is the reliable route.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above), in the United States, and other countries.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

European Commission's Standard Contractual Clauses:

We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

9. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than six (6) months past the termination of the user's account.

Specific retention periods. Session replays are deleted 30 days after they are recorded. Analytics events are retained for up to twelve (12) months from the date they are recorded, and are deleted when you delete your account. Account data is kept until you delete your account (see "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?" below).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you - for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log in to your account settings and update your user account.
• Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.

If you have questions or comments about your privacy rights, you may email us at connect@learnyx.ai.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Utah or Virginia, you are granted specific rights regarding access to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category F consists of product-interaction events and masked session replays collected by our analytics provider, keyed to an opaque identifier - see "Analytics and session replay" in Section 1. It covers interactions with our own website and apps only; we do not collect browsing history on other websites or interactions with advertisements.

Use and Retention of Personal Information

We will use and retain the collected personal information as needed to provide the Services or for:

• Category A - As long as the user has an account with us, or 3 months after the user is contacted to notify them that their account has been deleted.
• Category B - As long as the user has an account with us
• Category F - Analytics events for up to twelve (12) months from collection, and in any case no longer than the user has an account with us; session replays for 30 days
• Category J - As long as the user has an account with us
• Category K - As long as the user has an account with us
• Category L - As long as the user has an account with us

Category L information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You have the right to limit the use or disclosure of your sensitive personal information.

Additional Collection of Personal Information

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.

Use and Sharing of Personal Information

Learn about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

Sharing Your Information

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

Other than to our service providers described in the section "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?", who process it on our behalf under contract, we have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

California Residents

California Residents: California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

The California Code of Regulations defines a "residents" as:

1. every individual who is in the State of California for other than a temporary or transitory purpose and
2. every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents."

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

Your rights with respect to your personal data

Right to request deletion of the data - Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed - Request to know

Depending on the circumstances, you have a right to know:

• whether we collect and use your personal information;
• the categories of personal information that we collect;
• the purposes for which the collected personal information is used;
• whether we sell or share personal information to third parties;
• the categories of personal information that we sold, shared, or disclosed for a business purpose;
• the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
• the business or commercial purpose for collecting, selling, or sharing personal information; and
• the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

If the business collects any of the following:

• social security information, drivers' licenses, state ID cards, passport numbers
• account login information
• credit card numbers, financial account information, or credentials allowing access to such accounts
• precise geolocation
• racial or ethnic origin, religious or philosophical beliefs, union membership
• the contents of email and text, unless the business is the intended recipient of the communication
• genetic data, biometric data, and health data
• data concerning sexual orientation and sex life

you have the right to direct that business to limit its use of your sensitive personal information to that use which is necessary to perform the Services.

Once a business receives your request, they are no longer allowed to use or disclose your sensitive personal information for any other purpose unless you provide consent for the use or disclosure of sensitive personal information for additional purposes.

Please note that sensitive personal information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as the publicly available information.

To exercise your right to limit use and disclosure of sensitive personal information, please email connect@learnyx.ai.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

• You may object to the processing of your personal information.
• You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
• You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
• You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

To exercise these rights, you can contact us by email at connect@learnyx.ai, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

STATE-SPECIFIC PRIVACY RIGHTS

Colorado Residents

This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the following rights:

• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

To submit a request to exercise these rights, please email connect@learnyx.ai.

If we decline to take action regarding your request and you wish to appeal our decision, please email us at connect@learnyx.ai. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Connecticut Residents

This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the following rights:

• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

To submit a request to exercise these rights, please email connect@learnyx.ai.

If we decline to take action regarding your request and you wish to appeal our decision, please email us at connect@learnyx.ai. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Utah Residents

This section applies only to Utah residents. Under the Utah Consumer Privacy Act (UCPA), you have the following rights:

• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data

To submit a request to exercise these rights, please email connect@learnyx.ai.

Virginia Residents

Under the Virginia Consumer Data Protection Act (VCDPA):

"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.

"Sale of personal data" means the exchange of personal data for monetary consideration.

If this definition of "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.

Your rights with respect to your personal data

• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Exercise your rights provided under the Virginia VCDPA

You may contact us by email at connect@learnyx.ai.

If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Verification process

We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to appeal

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at connect@learnyx.ai. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.

14. PROTECTING STUDENT DATA

We prioritize the privacy and protection of all users, especially children under the age of 13. We do not knowingly collect personal information from children under 13 years old unless the child has been provided access to Learnyx software by a legal guardian or Authorized School Official, which may include teachers, principals, school administrators, school district authorities, charter network employees, paraprofessionals, counselors, and other employees or contractors that are authorized by a principal or administrator of a school.

In accordance with our terms of service, we only collect and process personal information from individuals under the age of 13 if we have obtained verifiable consent from a parent, legal guardian, or Authorized School Official.

We take great care in ensuring that any data collected from children is done so with appropriate consent and in a manner that is compliant with privacy laws, such as the Children's Online Privacy Protection Act (COPPA) in the United States. We encourage parents, guardians, and Authorized School Officials to be actively involved in their children's online activities and to contact us if they believe their child's personal information has been provided to us without their consent. For more detailed information about our data collection practices and how we handle personal information, please refer to our comprehensive privacy policy.

Our collection and utilization of student data adhere to the contractual agreements we have in place with schools and Authorized School Officials, including the Learnyx Terms and Conditions where applicable, while ensuring compliance with privacy laws including, but not limited to, FERPA and COPPA. In the event of any inconsistencies between our contractual agreement with a school and the guidelines outlined in this privacy policy, the provisions set forth in the contract between the school and Learnyx AI will prevail.

Persistent Identifiers and Internal Operations

For children under 13, we collect persistent identifiers - an opaque account identifier and an anonymous device identifier - only to support the internal operations of the Services, as permitted by COPPA (16 CFR 312.5(c)(7)). That means keeping the app working, fixing bugs, securing accounts, and understanding which features are used, as described under "Analytics and session replay" in Section 1. We do not use these identifiers for behavioural advertising, to build a profile of a child, or to contact a child, and we do not disclose them to anyone other than the service providers that process them on our instructions. Parents and guardians can review their child's information or ask us to delete it at any time by emailing connect@learnyx.ai, or can delete the child's account through the delete-account flow described in "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?" below.

Personal Student Information Collection in Schools

The personal student information that we may collect includes:

• School Name
• First Name
• Last Name
• Middle initial when students in the same school have the same first and last name
• Student Email Address
• Grade Level
• Student accommodations or supports as indicated by a parent, guardian, or Authorized School Official

Personal Student Information Collection From Private Individuals

The personal student information that we may collect directly from private individuals includes:

• First Name
• Grade Level

Use of Personal Student Data

• To group students into classes, schools, or groups according to instructions from parents, guardians, or Authorized School Officials.
• To provide learning content of an appropriate difficulty level to students.
• To provide personalized features and services designed to increase student engagement and improve academic performance.
• To provide accommodations or supports as indicated by a parent, guardian, or Authorized School Official.
• To enable parents, guardians, and Authorized School Officials to create assignments.
• To enable parents, guardians, and Authorized School Officials to access and monitor student performance, data, engagement, usage, and progress towards academic goals.
• To provide student performance and usage reports to parents, guardians, and Authorized School Officials.
• To enable parents, guardians, and Authorized School Officials to adapt the difficulty of learning content to meet the needs of individual students or children.
• To better understand how our services are used and accessed in order to improve the user experience and functions of the platform or business.
• To identify and fix any technical issues in regards to the functionalities of the platform.
• To provide technological support to students, children, parents, guardians, and Authorized School Officials.
• To provide professional development or training for Authorized School Officials.

Collection of Student Data

• Through forms, surveys, and text and verbal communication with parents, guardians, and Authorized School Officials.
• Through parent, guardian, or Authorized School Officials' use of Learnyx AI services.
• Through student use of Learnyx AI services after an account has been created for that student by a parent, guardian, or Authorized School Official.

Use of De-Identified Student Data

De-Identified Data refers to information from which all personal identifiers, both direct and indirect, have been permanently deleted or concealed, ensuring the remaining data cannot be reasonably used to recognize an individual student. We may collect and utilize De-Identified Student Data at the request of a parent, guardian, or Authorized School Official in lieu of personal information. We may collect and utilize De-Identified Student Data for operational, marketing, or analytical purposes, or for the creation of educational services, materials, or software. In cases where De-Identified Data is released, we will ensure it is either anonymized or aggregated to prevent the possibility of tracing back to a specific school or student.

Description of Parental Rights

• We only collect personal information if it is reasonably necessary to perform our educational services.
• Parents, guardians, and Authorized School Officials maintain the right to review their child or student's personal information, direct us to delete it, and refuse to allow any further collection or use of the child or student's information.
• Parents, guardians, and Authorized School Officials may agree to the collection and use of their child or student's personal information by Learnyx AI but not by third parties, unless the third party is necessary to conduct the services of the platform.
• In order to exercise the rights listed above, please email us at connect@learnyx.ai.

15. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at connect@learnyx.ai or contact us by post at:

17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, change that information, or delete it.

To delete your account and its data, use either route:

• In the app: Locker Room › Account › Delete account.
• On the web, without installing the app: https://litzonesports.com/delete-account. We email you a single-use confirmation link; nothing is deleted until you confirm it.

Deleting a parent account also deletes the accounts of the children linked to it, because those accounts exist under that parent's consent. Subscriptions purchased on our website are cancelled as part of the deletion. Subscriptions purchased through the App Store or Google Play must be cancelled by you in that store - Apple and Google do not permit us to cancel them on your behalf.

For any other request to review or update your personal information, email connect@learnyx.ai.